Get in touch
If you have any queries, concerns, feedback or even a special request, please fill in this form or contact us with the information below!
Contact Email: turbothreadstyle@gmail.com
Frequently Asked Questions
1. How can I place an order?
To place an order, simply browse our website and add the desired items to your shopping cart. Once you have finished selecting your items, proceed to the checkout page and follow the instructions to complete your purchase.
2. What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. You can choose the most convenient option for you during the checkout process.
3. How long does shipping take?
The shipping time depends on your location and the shipping method selected. Generally, for standard delivery, our mats are made to order and are produced within 2-4 business days. Once shipped, the estimated delivery time is up to between 10-25 days.
4. Can I track my order?
Yes, you can track your order by logging into your account on our website. Once your order has been shipped, you will receive a tracking number that you can use to monitor the progress of your delivery.
5. What is your return policy?
If you are not satisfied with your purchase, please contact us for more detailed information. We are always here to help!
6. How can I contact customer support?
If you have any further questions or need assistance, please feel free to contact our customer support team. You can reach us by email at turbothreadstyle@gmail.com. Our team is available to help you anytime you need. Please allow up to 48 hours for a response.
